Varanno was founded in 2016, based out of Vancouver, Canada. All original Varanno products are designed and fabricated locally.
Customers may return or exchange items up to 45 days after purchase. Returns will not be accepted if requested over 45 days passed the purchase date noted on the order slip. Any extensions to the exchange time frame must be requested before the 45 days have expired – There are no extensions on refunds.
There are no returns or exchanges for clearance products (items in the Sale section – discount codes or site-wide sales do not consider an item as final sale).
Upon confirmation of payment your item will be processed for shipment within 2 business days. Average North American shipping time is 3-5 business days. For international shipments, expect a 12-21 business day delivery time. Standard shipping rates are set at a flat rate of $15 regardless of your location.
Varanno will not be held responsible for lost goods if an incorrect shipping address is provided. Should your package not show up, or arrive damaged, please contact us at: email@example.com.